Delete account

MediaLibrary · Ecentic Digital Solutions

You can request deletion of your MediaLibrary account and associated catalog data without contacting support. Sign in, open Account, choose Delete account, re-enter your password and confirm the email we send.

Email confirmation starts a seven-day recovery window. Your account and library become inaccessible immediately, then are permanently deleted after seven days. Your original device files are not deleted.

This removes the account, private catalog records, stored previews and associated service data after the seven-day recovery period. Original files on your devices are not deleted. The privacy policy explains restricted backup and security-record retention.

Restore account or data

Email support before this deadline to request restoration.